Troubleshooting
Our subscribers use a variety of browsers and operating systems. This diversity may at times lead to problems when using our services. Below, we've compiled a list of some of the more commonly encountered issues.
If you have any questions, please refer to our troubleshooting section. And of course, if you don't find the answers you are looking for in these pages, you can always contact us by via email.
Browser
Configuration |
Here you can see how your browser is configured. |
| Login problems |
The most common problem. Solutions if you cannot login. |
| Email problems |
A few suggestions on how to configure your email program to receive email from us. |
| Signup problems |
What may cause signup problems and what you can do to fix them. |
| Cookie Problems |
Some of our services require the use of cookies. Here, you will find how to set them properly. |
| Set Firewall |
How to configure your firewall (McAfee, Norton, ZoneAlarm). |
| Set Security |
How to check your browser's security settings so none of our services are blocked. |
| New Browser |
Where to find the most current version of your browser. Most problems disappear when the latest version is installed. |
| Set Hotmail |
Preventing Hotmail from blocking our emails and alerts. |
| Set Yahoo |
Preventing Yahoo Mail from blocking our emails and alerts. |
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