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How to stop Yahoo Mail from blocking our emails and alerts.
Depending on its current configuration, Yahoo Mail may classify email
received from us as spam. Should this be the case, you would find our email
messages diverted to the "Bulk" folder of your Yahoo Mail account rather than
reaching the inbox. If you are currently not receiving some or all of our
emails, you need to change your Yahoo Mail account settings. Proceed as follows:
- If you find any of our email in the 'Bulk' folder, all you need to do is
open that email and click on the link 'This is not SPAM', which is located
immediately following the 'From' line in the email.
We use the following email address to mail out all our correspondence:
- /support/feedback.asp
- To ensure that mail from us will never be considered spam (filtered out as
"junk") and will instead find its way into your inbox, you can also manually
enter our three email addresses into your Yahoo Address Book.
- You can also set up filters for our emails. Go to the "Mail Option"
page in the "Management" section and look for the "Filters Setting"
page.
If you have any further questions, do not hesitate to
contact our
technical support staff.
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